Annexure B
INVESTOR COMPLAINT DATAFormat for Investor Complaints Data to be displayed by Stock Brokers on their respective websites
| SN |
Received from |
Carried forward from previous month |
Received during the month |
Total Pending |
Resolved* |
Pending at the end of the month** |
AverageResolutiontime^ (indays) | |
| Pending for less than 3 months |
Pending for more than 3 months |
|||||||
|
1 |
2 | 3 | 4 | 5 | 6 | 7 |
8 |
|
|
1 |
Directly from Investors | 0 | 0 | 0 | 0 |
0 |
0 |
|
|
2 |
SEBI(SCORES) | 0 | 0 | 0 | 0 |
0 |
0 |
|
|
3 |
Depositories | 0 | 0 | 0 | 0 |
0 |
0 |
|
|
4 |
Other Sources (if any) | 0 | 0 | 0 | 0 |
0 |
0 |
|
| 5 | Grand Total | 0 | 0 | 0 | 0 |
0 |
0 |
|
Trend of monthly disposal of complaints
|
SN |
Month | Carried forward from previousmonth | Received | Resolved* |
Pending** |
|
1 |
2 | 3 | 4 | 5 |
6 |
|
1 |
April-2022 | 0 | 0 | 0 |
0 |
|
2 |
May-2022 | 0 | 0 | 0 |
0 |
|
3 |
June-2022 | 0 | 0 | 0 |
0 |
|
4 |
July-2022 | 0 | 0 | 0 |
0 |
|
5 |
August-2022 | 0 | 0 | 0 |
0 |
|
6 |
September2022 | 0 | 0 | 0 |
0 |
|
7 |
October2022 | 0 | 0 | 0 | 0 |
| 8 | November2022 | 0 | 0 | 0 |
0 |
|
9 |
December2022 | 0 | 0 | 0 | 0 |
|
10 |
January2023 | 0 | 0 | 0 |
0 |
| 11 | February2023 | 0 | 0 | 0 |
0 |
|
12 |
May2023 | 0 | 0 | 0 | 0 |
|
13 |
June2023 | 0 | 0 | 0 |
0 |
| 14 | July 2023 | 0 | 0 | 0 |
0 |
|
15 |
August 2023 | 0 | 0 | 0 | 0 |
| 16 | September 2023 | 0 | 0 | 0 |
0 |
|
17 |
October 2023 | 0 | 0 | 0 | 0 |
| 18 | November 2023 | 0 | 0 | 0 |
0 |
|
19 |
December 2023 | 0 | 0 | 0 | 0 |
| 20 | January 2024 | 0 | 0 | 0 |
0 |
|
21 |
February 2024 | 0 | 0 | 0 | 0 |
| 22 | March 2024 | 0 | 0 | 0 |
0 |
|
23 |
April 2024 | 0 | 0 | 0 | 0 |
| 24 | May 2024 | 0 | 0 | 0 |
0 |
|
25 |
June 2024 |
0 | 0 | 0 | 0 |
| 26 | July 2024 | 0 | 0 | 0 |
0 |
|
27 |
August 2024 | 0 | 0 | 0 |
0 |
|
Grand Total |
0 | 0 | 0 |
0 |
*Shouldincludecomplaintsofpreviousmonthsresolvedinthecurrentmonth,ifany.
**Shouldincludetotalcomplaintspendingasonthelastdayofthemonth,ifany.
^Average resolution time is the sum total of time taken to resolve each complaint in the current month divided by total number of complaints resolved in the current month.
|
SN |
Year | Carried forward From previous year | Received During the year | Resolved During the year |
Pending at the end of the year |
|
1 |
2017-18 | 0 | 1 | 1 | 0 |
| 2 | 2018-19 | 0 | 1 | 1 |
0 |
|
3 |
2019-20 | 0 | 15 | 15 | 0 |
| 4 | 2020-21 | 0 | 6 | 6 |
0 |
|
5 |
2021-22 | 0 | 0 | 0 | 0 |
| 6 | 2022-23 | 0 | 0 | 0 |
0 |
|
7 |
2023-24 | 0 | 0 | 0 | 0 |
| 8 | 2024-25 | 0 | 0 | 0 |
0 |
|
Grand Total |
0 | 25 | 25 |
0 |
